At casinoluxeresorts, we are committed to protecting and safeguarding your personal information. This privacy policy describes how we collect, store and use personal information on our website and explains your rights in relation to your personal information. Please read this policy carefully to understand how we treat your personal information.
1. What data we collect
We collect personal information when you use our services, including but not limited to:
- Account Information : Name, email address, phone number and other information you provide when registering or communicating with us.
- Booking information : Data about hotel or resort bookings, including check-in/check-out dates, preferences and payment details.
- Payment information : Payment details provided during booking and processed through secure payment systems. We do not store credit card information.
- Usage Information : Data about how you interact with our website, including browsing habits, device data, and IP address.
2. How we use your personal data
How we use your personal data
- To process and confirm your bookings and reservations.
- To communicate with you about your bookings, reservations and updates on the services you have requested.
- To provide customer service and respond to inquiries or feedback.
- To improve our services, website performance and user experience through data analysis.
- To send you promotional materials, newsletters or offers if you have signed up to receive them.
3. Transfer of data
We never sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information with the following parties:
- Third-party service providers : We may share your information with service providers who help us manage bookings, process payments or maintain the website. These service providers are required to keep your information confidential and to use it only for the services assigned to them.
- Legal obligations : If required by law or in response to legal proceedings, we may disclose your personal information to regulatory authorities or legal bodies.
4. Data retention
We will only keep your personal data for as long as it is necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law. Once your data is no longer required, it will be securely deleted or anonymized.
5. Data security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration or loss. Although we take steps to secure your data, please remember that no method of data transmission over the Internet, or method of electronic storage, is 100% secure.
6. Your rights regarding personal data
You have the following rights with regard to your personal data:
- Right to access : You may make a request to access the personal information we hold about you.
- Right to rectification : You can request the rectification of inaccurate or incomplete personal data.
- Right to erasure : You can request the erasure of your personal data, subject to legal obligations.
- Right to restriction of processing : You can request that we restrict the processing of your personal data under certain circumstances.
- Right to data portability : You can request a copy of your data in a structured, commonly used and machine-readable format.
To exercise any of these rights, please contact us at [email protected].
7. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, track usage and improve the functionality of our website. You can control the use of cookies through your browser settings, although certain features of the website may not function properly if cookies are disabled.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective As of" date. We encourage you to periodically review this policy to stay informed of any changes.
9. Contact us
If you have any questions, concerns or requests regarding this Privacy Policy or would like to exercise your rights, please contact us at:
E-mail: [email protected]
